Burnout assessment tools help identify the presence and severity of burnout, typically in workplace settings.
One of the most widely used tools for assessing burnout is the Maslach Burnout Inventory (MBI).
Here is a sample of the MBI for educational purposes:
Maslach Burnout Inventory (MBI)
Patient Information
- Name:
- Date:
- Age:
- Gender:
- Occupation:
- Examiner:
Instructions
The following statements concern your feelings and attitudes towards your job. Please indicate how often you experience these feelings on a scale from 0 (never) to 6 (every day).
Sections and Questions
1. Emotional Exhaustion
- I feel emotionally drained from my work.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel used up at the end of the workday.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel fatigued when I get up in the morning and have to face another day on the job.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- Working with people all day is really a strain for me.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel burned out from my work.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel frustrated by my job.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel I’m working too hard on my job.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- Working with people directly puts too much stress on me.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel like I’m at the end of my rope.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
2. Depersonalization
- I feel I treat some recipients as if they were impersonal objects.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I’ve become more callous toward people since I took this job.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I worry that this job is hardening me emotionally.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I don’t really care what happens to some recipients.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel recipients blame me for some of their problems.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
3. Personal Accomplishment
- I can easily understand how my recipients feel about things.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I deal very effectively with the problems of my recipients.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel I’m positively influencing other people’s lives through my work.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel very energetic.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I can easily create a relaxed atmosphere with my recipients.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I feel exhilarated after working closely with my recipients.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- I have accomplished many worthwhile things in this job.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
- In my work, I deal with emotional problems very calmly.
- 0 = Never
- 1 = A few times a year or less
- 2 = Once a month or less
- 3 = A few times a month
- 4 = Once a week
- 5 = A few times a week
- 6 = Every day
Scoring
Emotional Exhaustion:
- Add the scores for items 1-9. Total: ____ / 54
Depersonalization:
- Add the scores for items 10-14. Total: ____ / 30
Personal Accomplishment:
- Add the scores for items 15-22. Total: ____ / 48
Interpretation
- High Emotional Exhaustion (≥27): Indicates significant emotional strain and burnout.
- High Depersonalization (≥10): Suggests a detached or impersonal response toward the recipients of one’s care or service.
- Low Personal Accomplishment (≤33): Reflects feelings of inefficacy and lack of achievement in one’s work.
Comments and Recommendations
- Observation Summary:
- Recommended Interventions:
- Consider stress management techniques and interventions.
- Explore organizational changes to reduce workload or improve work conditions.
- Offer support services such as counseling or peer support groups.
- Encourage work-life balance and self-care practices.
- Schedule follow-up assessments to monitor progress and adjust interventions as needed.
Note: This assessment tool is for educational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers for accurate assessments and appropriate care plans.
The Maslach Burnout Inventory helps identify the presence and extent of burnout, guiding necessary interventions to support individuals in managing stress and improving their well-being.