Accessible kiosks

Accessible kiosks refer to interactive touch-screen devices or self-service stations that are designed to be easily accessible and usable by individuals with disabilities or special needs. These kiosks are equipped with features and accommodations to ensure that everyone can interact with them independently and effectively.


1. How do accessible kiosks differ from regular kiosks?
Accessible kiosks are specifically designed to cater to individuals with disabilities or special needs. They include accommodations such as text-to-speech functionality, larger buttons, adjustable screen height, and support for assistive technologies. Regular kiosks may not have these accessibility features.

2. Who benefits from accessible kiosks?
Accessible kiosks benefit individuals with disabilities, including those with visual impairments, hearing impairments, mobility impairments, or cognitive disabilities. They also benefit elderly individuals or those with temporary disabilities or injuries.

3. What are some key features of accessible kiosks?
Some key features of accessible kiosks include:

– Text-to-speech functionality: This feature converts on-screen text into spoken language, allowing individuals with visual impairments to access information.
– Adjustable screen height: This accommodates individuals who may be in a wheelchair or have different heights, ensuring the screen is within their reach.
– Larger buttons and touch targets: These make it easier for individuals with dexterity issues or limited fine motor skills to interact with the kiosk.
– Braille labels: Some accessible kiosks provide braille labels next to buttons or interactive elements to assist individuals with visual impairments.
– Support for assistive technologies: Accessible kiosks are compatible with assistive technologies such as screen readers, switches, and alternative input devices.

4. Where can accessible kiosks be found?
Accessible kiosks are increasingly being deployed in various public spaces, such as airports, train stations, shopping malls, hospitals, government offices, and museums. They aim to provide equal access to information and services for all individuals.

5. How can someone determine if a kiosk is accessible?
Accessible kiosks typically have visible accessibility symbols or signage, indicating that they have been designed with accessibility in mind. Additionally, they will have features and accommodations such as those mentioned above. If uncertain, individuals can inquire with the kiosk operator or contact the venue to confirm the presence of accessible kiosks.