Accessibility for Ontarians with Disabilities Act (AODA)

The Accessibility for Ontarians with Disabilities Act (AODA) is a provincial law enacted in 2005 with the aim of creating a barrier-free Ontario for individuals with disabilities. It sets out accessibility standards and requirements that both the public and private sectors must follow to ensure equal access and opportunities for all Ontarians.


1. What is the purpose of the Accessibility for Ontarians with Disabilities Act (AODA)?
The AODA aims to improve accessibility and eliminate barriers faced by individuals with disabilities in Ontario. It sets standards and requirements to ensure that businesses, organizations, and the government take proactive measures to create an inclusive environment for people with disabilities.

2. Who does the AODA apply to?
The AODA applies to all levels of government, nonprofits, and businesses in Ontario with one or more employees. It includes both public sector organizations and private sector organizations that provide goods, services, or facilities in the province.

3. What types of disabilities does the AODA cover?
The AODA covers a wide range of disabilities, including physical, sensory, developmental, mental health, and learning disabilities. It recognizes that barriers faced by individuals with disabilities can differ and requires organizations to consider accessibility in all its forms.

4. What are the key requirements under the AODA?
The AODA requires organizations to comply with five accessibility standards: Customer Service, Information and Communications, Employment, Transportation, and Design of Public Spaces. These standards outline specific obligations and deadlines that organizations must meet to remove barriers and make their services accessible.

5. What are the penalties for non-compliance with the AODA?
Failure to comply with the AODA can result in penalties and enforcement actions. Penalties may include fines, restrictions, or consequences imposed by the relevant enforcement authorities. It is important for organizations to understand and meet their obligations under the AODA to avoid legal consequences.