DEFINITION:Air Canada Flying with a Disability – This refers to the services, accommodations, and assistance provided by Air Canada to passengers with disabilities, ensuring a safe and comfortable travel experience.
1. What services does Air Canada provide to passengers with disabilities?
Air Canada offers various services to accommodate passengers with disabilities, including wheelchair assistance, accessible seating, and support with mobility aids.
2. How can I request wheelchair assistance when flying with Air Canada?
Passengers can request wheelchair assistance at the time of booking or up to 48 hours prior to their flight by contacting Air Canada’s Special Assistance Department.
3. Can I bring my mobility device on board an Air Canada flight?
Yes, Air Canada allows passengers to bring their mobility devices, such as wheelchairs or walkers, on board. However, it is recommended to inform the airline in advance to ensure proper arrangements are made.
4. Are there any specific seating options for passengers with disabilities?
Air Canada offers accessible seating options for passengers with disabilities, including seats with movable armrests and extra legroom. These seats can be reserved in advance, subject to availability.
5. What should I do if I require medication or medical equipment during the flight?
Passengers requiring medication or medical equipment during the flight should notify Air Canada’s Special Assistance Department in advance. They will guide you on the procedures to follow and any necessary documentation requirements.
6. Does Air Canada provide assistance for passengers with hearing or visual impairments?
Yes, Air Canada offers assistance for passengers with hearing or visual impairments. This includes providing visual or tactile safety briefings and accommodating service animals, among other services, upon request.
7. Can Air Canada accommodate passengers with allergies or dietary restrictions?
Air Canada can accommodate passengers with allergies or dietary restrictions by providing special meals on board. Passengers should inform the airline of their specific dietary needs at least 24 hours before the flight.